Implementing MS Outlook at Work
I’m not actually doing any of the conversion or migration work, but I’m doing my best to support the one who is. I try to grab what tickets I can do and of course answer the questions that come in. No matter how many emails and posts we provide there are those who don’t know what’s going on and need help. There are types of people who don’t care how things are supposed to work only that they do. These are the types of people who will pretty much receive and send email, accept invitations and maybe bother with filing emails into folders. Then there are types of people who want to do it all. They assign new quick steps, try to create new shortcut keys for repeating task, the whole works. Then there are those in the middle who want to do a bit more but still only use about 30% of the functionality. It’s touch to come up with solutions that help all these people. In general, the younger the employees, the more they’ll do with the tools. The older ones tend to do it only because they have no choice.
In the US, we have a few more weeks of migration, then we start migrating the rest of the Americas (North and South). The rest of the world has either started or will be starting in February for the full roll out. It’s challenging but it’s also a bit rewarding too.
New SSD is finally working in my Mac Pro
In my last post I talked about the issues with the replacement SSD I got from OWC (MacSales.com). This was to replace another SSD card that I had used to upgrade my Mac Pro 2013 last year. When I attempted to work on the before I couldn’t get it to be seen no matter what I did. After filing a support request and waiting a couple of extra days, I finally got a response. I decided to give it the old college try once again and sure enough by the time I was finished and actually issuing the right start up command keyboard sequence the drive was found and I’m currently running on that. I creating this post on my laptop though because I’m having to move my home folder from an external spinner to the SSD I just installed. I will keep everything just in case I need to revert back to it, but I think I’ll be good for a while.
The main mistake I was making was to hold the Command+Option+R key down for recovery. I was holding the Command+R down and since there was no drive in the machine it was reaching out to the internet to download and run a disk image from there. However, it wasn’t pulling down the right recovery console as expected, but the one for the OS of the machine when I got it. By holding down the Command+Option+R, I was able to get the right recovery tools and was able to see the drive in the provided disk utility in that version. Once I saw it, I was able to then use the restore from Time Machine backup to the new SSD and I have my full system back. Now it’s just moving my home folder back to the SSD so I can get the best performance from it.
DAS Keyboard replacement cable
The USB cable needed to repair my DAS Keyboard came a couple of days ago in the mail. Looking at the cable, it appeared to be a standard USB 3 Micro-B with some extra stuff to secure it in place on the keyboard. I would have discovered this before had I only completely pull the cable the first time I took the keyboard apart. It had a blob of plastic holding it in place (like hot glue) so I didn’t since the keyboard was actually still working (at times). In any case, I was able to take the cable the support team provided (at no costs to me by the way!) and fix the keyboard. Before installing, I put a pretty heavy coat of dishwashing liquid soap on it to deter the cat from biting and chewing it. Tech wise, things are looking up for a bit!